Frequently Asked Questions
The decision to move into Assisted Living is a big one. There will certainly be mixed emotions for both you and your loved one. Being positive during your discussion and highlighting the benefits of transitioning to Assisted Living will help everyone understand that there are needs that can no longer be met at home. Taking the time to discuss all aspects of the decision with your loved one will allow them to have input and feel they are a part of making this very important decision. Here are a few questions we are frequently asked by new residents and their family.
Yes! We encourage you to take the time to visit, get to know our caring staff and ask questions. We understand that you want to make sure your loved one will be comfortable and that you know where to go and who to speak to for assistance. You will become very close with your loved one’s care team and we want you to feel comfortable asking questions about the care provided.
Bringing personal furnishings are not only allowed, they are encouraged. We understand that sometimes it’s difficult to decide what to bring so be sure you know how big the new space is before making those decisions. It is important to choose items based on the size of the new space as this will help limit anxiety should you arrive and the furnishings do not fit as you or your love one anticipated.
We want to ensure that you and your loved one feels at home. Bring your favorite items, photos, a comfortable chair, linens, towels, and those comfort items like slippers, a robe, and a comfy pair of jammies.
Just like any move, make a list of the people and agencies that you will need to notify that your loved one’s address has changed; for example the post office, bank, doctors, insurance companies, utilities, phone company, prescription drug plans, and newspaper/magazines should be changed. Also, you should arrange for the utilities to be disconnected after the move.
Remember your loved one may suffer from depression, or anxiety. The sense of losing independence is difficult and you may need to offer them emotional support to help with the transition. Acknowledge that they may be feeling a sense of loss of not only their independence, but their freedom, as well. Be careful not to dismiss their feelings as they need time to adjust and they will need you to help them down that road.
Yes – having copies of all relevant health records and documents is very important. Have your loved one evaluated by his or her physician so that the Physicians Report (Lic. 602) can be completed and a Tuberculosis (TB) test can be performed. We also suggest you have a Power of Attorney for Healthcare and may also want to look into a financial Power of Attorney. Being prepared well in advance will limit the possibility of being unprepared in an emergency.
We work hard to assure every part of the care team is on board — the doctor, caregivers and staff, family, and your loved one. Everyone needs to work together to ensure a smooth transition. It is already a difficult life change. Any additional stress may potentially affect all the work and preparation you and your family have done in getting your loved one ready for this change. Working together as a team to assure our residents feel at home is the only way to guarantee a successful transition and adjustment to their new living situation. Visit often and call to let your loved one know that you are going through this with them and that you have not forgotten about them. Talk with your Administrator or nursing staff to find solutions to any problems with the transition that may arise. Remember they have gone through this transition many times and have developed proven ways to support our residents in a successful move.
These forms are provided by the California Department of Social Services, a branch of the Health and Human Services Agency of the State of California, and are required of all resident applicants of Olivenhain Guest Home.