Dani K

7/3/2018

My Mother has been at Olivenhain Guest home for nearly three years. She has Alzheimer's and is now unable to dress herself or feed herself. The... More

My Mother has been at Olivenhain Guest home for nearly three years. She has Alzheimer's and is now unable to dress herself or feed herself. The care and love that the staff gives her is amazing. It is privately owned, not a coporate facility. The owners are very hands on and very responsive. The cost is reasonable and based on one fee for everything. So you are not nickeled and dimed with unexpected costs. I selected Olivenhain because of the low ratio of residents to staff, which means that there is more care and supervision than at other facilities. In addition, the residents can go in and out the front door to enjoy a large outdoor patio area. This gives the residents a sense of "going out", even though Olivenhain is a locked facility. The home is not fancy. They put their money into care and staff, rather than chandeliers and fancy decor. However, it is always clean and the residents enjoy many activities every day. You can always find family members visiting, which gives a sense of community for the whole family. I highly recommend Olivenhain Guest Home if your loved one has dementia or Alzheimer's and needs love and care.Less

Gary Pizzitola

6/3/2018

Over the past several years I have had to place my two aunts and parents-in-law in senior care facilities. I feel I have seen them from the outside... More

Over the past several years I have had to place my two aunts and parents-in-law in senior care facilities. I feel I have seen them from the outside in and the inside out. There are big ones and little ones, all promising optimum care. After many experiences, I have found the best to be this guest home owned and operated by Suzanne and Hank Kurtz. They make their residents and their families a priority, listening to their needs and providing care that cannot be found anywhere else. They are personable, loving, caring and they go the extra mile every day of the year to give the finest quality attention and care possible. Their guest home is not a facility. Rather, it is a home with genuine attention to each resident. The grounds are peaceful and serene and the food better than home. Thank you Suzanne and Hank for giving so much to such precious charges. Alberta KeystoneLess

Sandra K.

3/15/2018

My Mother lived at Olivenhain Guest Home for the last four years and recently passed away amidst tears and love from their staff. I highly recommend... More

My Mother lived at Olivenhain Guest Home for the last four years and recently passed away amidst tears and love from their staff. I highly recommend the Olivenhain Guest Home. I have previously written about their excellent care and low ratio of caretakers to residents. All care is provided under one monthly fee--there are no hidden costs. Olivenhain is privately owned, which allows more fexibility for planning than one has at corporate facilities. The owners are very involved and hands-on in the day to day operations. They are always accessable for questions and return phone calls immediately. In the beginning, when she could walk around on her own, my Mother never felt "locked in", even though Olivenhain is a locked facility. My Mom could open the front door and walk right out into the lovely, large patio area. She participated in the activities which were designed to help her brain and body stay active. Plus there was always some type of musical event. As her Alzheimer's progressed and she became wheelchair bound, the staff would take her outside to enjoy the garden. Eventually, the staff had to feed, bathe, and dress her. They cut Mom's hair when needed and gave weekly manicures. She was treated with dignity and so much love. Many of the staff slipped into her room to say goodbye as Mom made her trip to the next world. There are no chandeliers and Olivenhain is not designer furnished. It looks more like Grandma's. It is always clean and filled with flowers that the more able residents arrange as one of their weekly acitivities. Olivenhain puts their money into training and providing extra staff, rather than decor. There is a visiting doctor who comes to the facility and checks residents who do not have their own physician. This saves many a trip to the Doctor's office or emergency room. We appreciated that our concerns were always taken seriously. In particular, communication improved between us and the nurse and the med tech staff. More accountability was incorporated for care takers' logs. Signs and electronic warning buzzers were put in place to indicate residents with fall risks or critical medical needs. We felt that our Mom was truy in a safe and caring place.Less

Iris Heart

3/7/2018

I absolutely love Olivenhain Guest Home! It's a hidden GEM! I worked here while I was in school then came back a second time a few years later. Sadly... More

I absolutely love Olivenhain Guest Home! It's a hidden GEM! I worked here while I was in school then came back a second time a few years later. Sadly I had to leave since then, but in my experience, this was the best facility. I found larger facilities to be good, but nowhere has same kind of compassion as OGH. This is a privately owned facility, not a corporation. The owners Hank and Suzanne take a personal interest in every resident. Kelly the administrator always advocates for her residents whether it's insurance related, doctors, hospice, or medical equipment, she fights hard for every resident. They expect the highest care from all staff member. Everyone in this building treats each resident like they were they're own parent or grandparent. That is what makes them so special! I recommend them to all friends and family with loved ones in need of long term care. They're expertise with memory care is unmatched!Less

Lucy E.

2/4/2018

A great place for a loved one suffering from dementia. My mother was a resident at Olivenhain Guest Home for over three years. The staff was friendly... More

A great place for a loved one suffering from dementia. My mother was a resident at Olivenhain Guest Home for over three years. The staff was friendly and caring, and some of them formed strong bonds with my mother. The facility offers lots of activities-I rarely saw residents alone in their rooms. The owners were very gracious to accommodate my mother's many needs, which increased over time. The facility is clean and has a large, beautiful courtyard. I highly recommend this facilityLess

A. d.

2/2/2018

mile to ensure the residents safety and comfort. Cleanliness is a top priority at OGH and everyone plays a part in this role. The owners Hank and... More

mile to ensure the residents safety and comfort. Cleanliness is a top priority at OGH and everyone plays a part in this role. The owners Hank and Susan always spend many hours at the guest home ensuring a close relationship with every resident. I would highly recommend anyone who knows someone in need of memory care to come to OGH, because it's not just a facility but a home full of family.Less

Trudy A.

1/30/2018

I have had the honor and pleasure to be employed by Olivenhain Guest Home for just over 8 years. Our owners, Hank and Suzanne, are dedicated and... More

I have had the honor and pleasure to be employed by Olivenhain Guest Home for just over 8 years. Our owners, Hank and Suzanne, are dedicated and actively involved, on a daily basis. In fact, I used to volunteer at OGH when I was a teenager, long before I met Hank and Suzanne, as even then, I had a big heart towards the elderly population. I did however meet Hank and Suzanne one morning shortly after moving back to California from Hawaii, and upon explaining my history with the community as a teenager I was delighted to be given a tour. Suzanne shared her excitement and plans for their remodeling project, and their dream of providing excellent loving care in a safe home like environment.The heart and love that Suzanne and Hank have to serve this population was so evident that I knew right away , I too wanted to serve and be a part of this amazing place. They care about the residents, the families, and their employees. In fact, they go far beyond the call of duty, for all. Olivenhain Guest Home is such a special gem, unique in delivering skilled, excellent care with patience, love and warmth.Less

Damon DiMaria

1/2/2018

Property, rooms and staff are exceptional. Genuinely, a cut above.

Lisa S.

10/18/2017

I have had the opportunity to work with the owners and staff at Olivenhain Guest Home. The staff are caring, compassionate, and respectful towards... More

I have had the opportunity to work with the owners and staff at Olivenhain Guest Home. The staff are caring, compassionate, and respectful towards both clients and family. Thy are detail orientated with treatment plans and attentive towards the needs of the clients. The owners, Suzanne and Hank, always have the patient's best interest in mind. They are kind, genuine people that focus on providing the best care possible. In their profession, difficult situations occur and I have observed their ability to manage these amazingly well. I would not hesitate to recommend Olivenhain Guest Home as placement option for a loved one.Less

Thomas T.

9/7/2017

Two years ago, we needed to find a care facility for our mother/mother in law to live. We visited several memory care facilities in the North County... More

Two years ago, we needed to find a care facility for our mother/mother in law to live. We visited several memory care facilities in the North County Coastal area. Many are run by large corporations, but Olivenhain Guest Home (OGH) is a family owned/run business. When we visited the OGH, the difference was immediately striking. The attitude of the owners and the staff were especially caring and more personalized. Activities, such as music 7 days a week and the large courtyard in front of the building, are specialties not found everywhere. Tomi Dutton has been pleased to live at OGH since she first visited with the owners, especially Suzanne. She seems to have found the best "home away from home" at OGH. The thoughtful staff greets guests at the door, which is a welcoming feeling right at the start, and is comforting, caring and thoughtful. There is something in the air that carries a warmth and thoughtfulness not seen in other care giving homes. The fact that it is called "Olivenhain Guest Home", rather than memory or Alzheimer's care, is indicative of the difference from other facilities. The passion of the owners, who have had parents with dementia and Parkinson's Disease, shows in the care and love they and their staff provide. We appreciate the care that has been helpful to Tomi and we appreciate the efforts of the caregivers.Less