Reviews

Read reviews to find out why Olivenhain has been the best choice for memory care and assisted living for decades, or leave a new review describing your experience.

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Sharon

3/12/2021

I have said countless times over the past 1 1/2 years how grateful I am to have learned about Olivenhain Guest Home for my mom. As other reviewers ... More

I have said countless times over the past 1 1/2 years how grateful I am to have learned about Olivenhain Guest Home for my mom. As other reviewers have also commented, the care my mom has received has been wonderful. The staff is so loving, caring, considerate, and patient. For the first time, I haven't worried! And I have full confidence that mom is being watched after carefully and personally. In fact, I see this with all the residents. They get to know each one personally. When Covid hit and the OGH had to shut down, I didn't worry which is saying a lot! I knew she was being cared for so well. They made such efforts to allow me to talk with my mom via FaceTime which helped me AND my mom so much. Unlike many other care facilities, OGH kept the daily routine as normal as possible and continued certain activities in house. Executive Director, Karen Kanan is exceptional in every way! Highly professional and very knowledgable about the specialized care of seniors with Dementia. Karen is compassionate, caring, and has a huge heart for this work. She has the BEST people working with her. I'm just so so grateful and tell everyone I know how much I appreciate OGH!Less

Molly

1/22/2021

In our family, the most used comment about Olivenhain Guest House is how thankful we are to have found them. OGH provides all you would want for... More

In our family, the most used comment about Olivenhain Guest House is how thankful we are to have found them. OGH provides all you would want for your loved one in the way of safety, activities, and general care, but for us, above all, we have experienced the most caring and compassionate staff starting with the administrator, Karen. Despite the fact that the pandemic has prohibited our ability to see our family member, Karen and the staff have gone above and beyond to help us to feel close despite the physical distance that separates us. They send videos and photographs, stories, and updates. This gives us such peace of mind during a difficult time. Further, we have felt 100% confident in their handling of the COVID-19 crisis - they have communicated extensively and been largely successful at keeping residents healthy. Even when a small outbreak occurred, they immediately contained it, and the residents affected thankfully, made a full recovery. We know OGH cannot be responsible for the outcome of every illness, but the staff is responsible for protocols, standards-of-care, and two-way communication at all times, and it is in those that we have the utmost confidence. Highest recommendation for the wonderful staff at Olivenhain Guest House.Less

Lynette

1/20/2021

Thank you Olivenhain guest home for caring for my dad. He was happy up until he passed away August 8th 2020. Your care of my dad was incredible and... More

Thank you Olivenhain guest home for caring for my dad. He was happy up until he passed away August 8th 2020. Your care of my dad was incredible and beautiful and unbelievable. All the love and devotion your home gave him was remarkable. Thank you and I cant say enough about how much you made his life so happy up until the end. God bless the Olivenhain guest home and thank you from the bottom of my heart ❤ Lynette CoryLess

The Hee

1/16/2021

At Olivenhain Guest Home, our mother is surrounded by the most dedicated and loving caregivers. We couldn’t have asked for a better place for our... More

At Olivenhain Guest Home, our mother is surrounded by the most dedicated and loving caregivers. We couldn’t have asked for a better place for our mom to live. The community has lots of activities for the residents, and a beautiful patio for residents and guests to enjoy. Every member of the team is accessible for questions and help. Most importantly, we can tell that our mom is happy she’s living at Olivenhain. If you’re looking for a small community for your loved one, look no further.Less

Nancy

1/16/2021

I needed to find a place for my husband who suffers from dementia. He had been at another facility and I was looking for a place closer to home. I ... More

I needed to find a place for my husband who suffers from dementia. He had been at another facility and I was looking for a place closer to home. I came across OGH in Sept 2000. I couldn\'t be happier. The staff is amazing and so caring and attentive. They have done an excellent job in handling the Covid-19 with the resources they have provided. I would recommend this facility if you\'re looking for piece of mind of the care of your loved one, this is the place. Thank you all at OGH.Less

The Harvey’s

12/21/2020

My sisters and I were so pleased with the excellent care and compassion provided to our parents during their time at OGH. At ages 89 and 90, we... More

My sisters and I were so pleased with the excellent care and compassion provided to our parents during their time at OGH. At ages 89 and 90, we could no longer care for them at home. Dad was in the final stages of a long battle with Alzheimer’s disease. Our parents had been married for 68 years so the transition from their family home was difficult. The staff at OGH was incredible. From the administrative team to the care givers and everyone else, we could not have asked for better care. Everyone was so responsive to our needs and showed great compassion to our whole family. Sadly, our father passed away in September. We are all so grateful to the OGH staff and will always remember the awesome care our parents received. We would highly recommend this beautiful home to anyone with memory care issues. The activities kept mom as busy as she wanted to be and she especially loved the ability to garden in the huge patio. Thank you again. Less

Linda Cory

11/13/2020

OGH went above and beyond for my father, Len Cory. He lived a more joyous life with the care and love they gave to him. It’s hard to put in to... More

OGH went above and beyond for my father, Len Cory. He lived a more joyous life with the care and love they gave to him. It’s hard to put in to words as ALZ is still a mystery but OGH made our journey and his memorable. Thank you.Less

Debbie

9/15/2020

This is the best storage facility I have ever used in my life !!!! It's clean and the customer service is exceptional!!! The prices are great!!!! I... More

This is the best storage facility I have ever used in my life !!!! It's clean and the customer service is exceptional!!! The prices are great!!!! I use this facility when I visit for months and need a place to store extra clothing! The staff is friendly, accommodating and efficient! You can even set everything up remotely!Less

Jacqueline

5/13/2020

I think of you every day with your loving, caring and generous heart which was so forthcoming to David and to me during our presence in your most... More

I think of you every day with your loving, caring and generous heart which was so forthcoming to David and to me during our presence in your most attentive, caring, and supportive and loving “home from home”. David respected and admired you tremendously and would continue beaming even after you left him. ‼️ He so loved your exceedingly kind and loving care!! Thank you for all you are darling 😘😘😘Karen. As I mentioned before, David felt so secure, cared for, respected in your care. He greatly appreciated every single one who was so warm, thoughtful, supportive and attentive to every one of his needs, despite his extremely embarrassing emotions he felt! David loved and appreciated his view from his bed, of the window of greenery and yellow creeper, which he remarked upon so often. He adored his bright room, loved the patio and marveled at the gorgeous flowers everywhere, and bright skies whenever he sat outside. As you know he thought we were living in this beautiful hotel with all the amenities and beauty. How that too gave him such comfort. David never once asked to go to our home as he had done every day when he was at Scripps, the prior week before coming to your wonderfully warm and nurturing care. I was privileged to be given the opportunity by you, to visit whenever I wanted and I know that had i not been allowed to be with David, he would have declined very, very rapidly. Thank you Karen 🙏🙏🙏from the essence of my heart and soul. 😘😘😘 I would love to show our sincere appreciation to you and your astounding staff by bringing lunch one day. Whichever day would be most appropriate when Brenda, Patrick Lexie, Doris, K.P., Miriam, Katrina, Ashton. Mark , Sam would be there. Have I left out anyone who cared for David? Please let me know, any day convenient towards the end of this month, that would be convenient for you. Nancy and Mary were beyond compassionate and supportive to me and welcomed me exuding warmth every single time I arrived. I am so very, very grateful to them and to you all. 🙏🙏💋💕💋💕 Our gratitude with a warm embrace with 💋⭕️💋⭕️💋⭕️💋and love to you always, treasured unique Karen. David is now looking down on us all with tears of profound gratitude running down his face, as do I now. Only now, whole and pain free again. What a comforting thought, which holds me together.Less

Lynette

11/5/2019

My dad has been at the Olivenhain Guest home for almost 4 years now. One of the best highlights was the Christmas eve of 2016. My dad was adorable... More

My dad has been at the Olivenhain Guest home for almost 4 years now. One of the best highlights was the Christmas eve of 2016. My dad was adorable that day and so right on. OGH had a Christmas eve lunch for the residents and family . our family had a wonderful time . My beautiful sister and beautiful were still alive then ,and the day was fabulous . Spending that Christmas eve with my dad and family at the OGH was something I will never forget. When I have a bad day ,I just look at my pictures of that Christmas eve . My dad is still living . Thank you OGH for keeping my dad happy ,and for loving him❤ Lynette CoryLess

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